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Shipping Information

 

1. Where do I unload or deliver my materials?
 

All truck deliveries must use the hotel receiving dock on McCrae Street. For shipped packages, deliver to the hotel Purchasing Department at the address below.

 

2. How should I label my shipped materials?
 

Label all shipped materials to:

The Omni Severin Hotel
C/O: Sandie Minguez/CGNA + Name of the
guest on site designated to receive the items)
40 West Jackson Place
Indianapolis, IN 46225

Reference:

CGNA Conference, Sept. 27-29,
Box #__ of __ (Ex. Box #1 of 4)
 

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3. When can I send my materials?

Materials should not arrive more than 2 days prior to your conference due to limited storage.
 

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4. What about return shipping?

For return shipping, please attach labels with billing information to all boxes. 
 

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5. Are there handling charges for inbound/outbound materials?
 

Handling charges apply: Free for 0 to 10 pounds, $10 for 10 to 20 pounds, $25 for more than 20 pounds, $100 for Crates, and $200 for Pallets. Pallet size cannot exceed 44”.

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6. What is the outgoing package handling fee?
 

The outgoing package handling fee is $5 per box and $100 per crate.